BinQuest Privacy Policy
This Privacy Policy explains how The KAB Group ("we", "us") collects, uses, and protects information when you use the BinQuest mobile application (the "App") on iOS and Android. By using the App you agree to the practices described here.
Information we collect
We collect only the information needed to operate the App.
| Category | What is collected | Why |
|---|---|---|
| Account information | Email address and a password, or a sign in token from your chosen sign in method. | To create your account, sign you in, and let you share bins with members of your household. |
| Inventory content | Bin names, item descriptions, notes, and the unique QR code identifiers assigned to your bins. | To store and display your inventory and to look up a bin when its QR code is scanned. |
| Photos | Photos you choose to attach to bins or items. The app asks for camera and photo library permission only when you use these features. | To show the contents of a bin without opening it. |
| Household sharing | The email addresses of people you invite to share your inventory. | To grant invited people access to the bins you share with them. |
| Device and diagnostic data | Basic technical information such as device type, operating system version, and error logs generated when the app fails. | To keep the app working and to fix problems. |
BinQuest does not collect precise location, contacts from your address book, advertising identifiers, or payment or financial information.
How we use information
We use the information above to provide the App's features, to authenticate you, to synchronize your inventory across your devices and with the people you invite, to respond to support requests, and to diagnose and fix technical problems. We do not sell your personal information and we do not use it for marketing to you without your consent.
Services that process your data
The App relies on the following service providers to store and process data on our behalf. Each provider is bound by its own privacy policy and processes data only to deliver its service to us.
| Service | What it does for the app | Provider policy |
|---|---|---|
| Supabase | Authentication, database, and file storage | Read |
The app does not use third party analytics or tracking software.
The app does not display advertising and does not share your data with advertisers.
Sharing of information
We share your information only in these cases: with the service providers listed above; with people you choose to share your inventory with inside the App; when required by law, subpoena, or other legal process; to protect the rights, property, or safety of The KAB Group, our users, or the public; or in connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.
Data retention
We keep your information for as long as your account is active. When you delete your account, your personal information and content are deleted from our production systems within 30 days. Copies may persist in encrypted backups for a limited period before they are overwritten. Anonymous diagnostic logs may be retained longer because they cannot be linked to you.
Your choices and rights
You may view and edit your content inside the App at any time. You may delete individual bins, items, and photos, or delete your entire account and all associated data, by following the steps on our account deletion page. Depending on where you live, you may also have the right to request a copy of your personal information, to correct it, to restrict its processing, or to object to its processing. To exercise any of these rights, email support@kabapps.com. We will respond within 30 days.
Camera and photo permissions
BinQuest requests access to your camera to scan QR codes and to take photos of bins and items, and to your photo library when you choose to attach an existing photo. Permission is requested only when you first use a feature that needs it, and you may withdraw it at any time in your device settings. The app does not access your camera or photos in the background.
Security
Data is encrypted in transit using TLS and encrypted at rest by our storage provider. Access to production data is limited to personnel who need it to operate the App. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable measures appropriate to the sensitivity of the data we hold.
Children
The App is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child under 13 has created an account, contact us and we will delete the account.
International users
The KAB Group is located in the United States and our service providers store data in the United States. If you use the App from outside the United States, your information is transferred to and processed in the United States, where privacy laws may differ from those in your country.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page and, for material changes, notify you inside the App. Continued use of the App after a change means you accept the updated policy.
Contact
The KAB Group
105 E. Jefferson Blvd, Suite 214, South Bend, IN 46601
support@kabapps.com